Patient Expense Reimbursement

Some sponsors still don’t take this seriously enough.

Patients are under real financial pressure, and health insurance rarely covers trial travel. At the same time, sponsors and CROs expose themselves to GDPR risk if they engage directly with patient data.

The result is predictable: without reimbursement—even upfront—patients drop out, especially in trials with frequent visits or overnight stays.

Where permitted by national regulations and approved by the Ethics Committee, our affiliated company Asclepius Assistance provides simple, GDPR-compliant, direct-to-patient reimbursement.

No complexity. No credit card schemes. Lower cost. Higher retention.